Resources and Support

​​​​​​​​​​​​​​​​​​​​​​​​If you need assistance, the Customer Resource Center can be reached by email at or phone (502-564-9641; toll-free 877-973-HELP). The Help Desk is open Monday through Friday from 7:30 a.m. until 5:00 p.m. EST, excluding holidays.

*If your purchase exceeds the amount on your SPR1 you must modify your SPR1 before proceeding.

RFP ATTACHMENT A Agency template
RFB Template - Online with Bid Sheet