We are committed to providing you with courteous, fair and efficient service while administering the Commonwealth’s tax laws. Our goals are focused on you, the taxpayer, and how we can continue to provide the best possible service. These goals are:
- Deliver excellent service to all taxpayers;
- Operate the department efficiently and effectively;
- Safeguard your confidential information;
- Maintain a positive work environment for employees; and
- Advocate for sound tax policy.