Office of the Controller

 Division of Customer Resource Center

The Customer Resource Center provides Help Desk support, training, and continuous process improvement services for state employees in administrative services job functions and for vendors who do business with the Commonwealth.

For government agencies looking for accounting, ProCard, travel, training, support services, and related guidance materials, more information can be found on the eMARS and Accounting Support page.

The Customer Resource Center can be reached by e-mail at or phone at 502-564-9641 or toll-free 877-973-HELP (4357).The Help Desk is open Monday through Friday from 8:00 a.m. until 5:00 p.m. EST.


Related Information


Barbara Aldridge-Montfort, Director

Finance and Administration Cabinet
Office of the Controller
Customer Resource Center
702 Capitol Avenue, Room 484
Frankfort, KY 40601
(502) 564-9641

Offices and Divisions