IT Infrastructure Initiative

Organizational Change Management

OCM requires thoughtful planning and sensitive implementation and above all involvement of the people affected by the changes. COT’s plans include the use of OCM best practices; COT’s transition framework will provide a structured approach to an effective people and organizational transition with the least impact on business activities.

Managing change requires thoughtful planning and sensitive implementation and above all involvement of the people affected. COT’s transition plans feature the use of organizational change management best practices to provide a structured approach in order to have the least impact to business. Key activities include leadership engagement meetings, manager’s training, stakeholder discussions, and ongoing communications, e.g., change readiness surveys, the I.3 Blog updates to this page, etc.

The Organization Change Management (OCM) Lead, Roy Terry, also the Business Relationship Manager group’s branch manager, has an influential role in COT. The OCM lead:

  • Recommends OCM activities for executive management consideration
  • Facilitates the Leadership and Stakeholder Engagement processes
  • Advocates for OCM training
  • Shares success stories, related to OCM
  • Works with the I.3 Communication lead to provide updates to stakeholders, i.e., agency IT leaders, COT employees.

OCM Primary Goals

  • Promote inclusion
  • Build Trust
  • Share initiative benefits
  • Support the realignment of services

OCM Activities

  • Leadership Engagement Meetings
  • Stakeholder Meetings
  • Change Training
  • Change Readiness Survey’s
  • Strengthening of the Business Relations Manager role within COT

Questions & Answers

Leadership Engagement Q&As (November 2013)

Leadership Engagement Q&As (July 2013)

Leadership Engagement Q&As (April 2013)

Leadership Engagement Q&As (March 2013)