Business Objects Thick Client Tip: Steps to Restore the Menu Bar

If your Business Objects Thick Client menu bar has ever disappeared with no explanation, there is now a way to restore it. 

However, after testing, it appears that this is a temporary fix and the restoration is only valid while you are logged into Thick Client.  Steps to restore the menu bar would have to be performed each time a user logs into
                 Thick Client. 

Until further notice, users may apply the following steps to restore the menu bar each time they log into Thick Client or for a more permanent fix, they may contact their technical support and have Thick Client uninstalled and reinstalled.

The CGI infoAdvantage Newsletter: AMS Advantage Program 2007 provided steps to restore the menu bar but did not give an explanation as to why this may occur.  Below are the steps to restore the menu bar in Business Objects if it has disappeared.

1. Login to Business Objects Thick Client

2. When it is open, press Alt +F11 to activate the
    VBA Window.

3. press CTRL + G for the Immediate Window if it is not
    already open.

4. Type, or copy and paste, the following line into the 
    Immediate Window: 
    application.cmdbars.activemenubar.visible = true

5. Press Enter. 6. Close the VBA Window.

The menu bar should be visible in Thick Client. 

However, once you close Thick Client and log back in, the menu bar may no longer be visible and these steps will need to be repeated.  If you have questions or concerns regarding this process, please e-mail the Customer Resource Center (CRC) @ Finance.CRCGroup@ky.gov.